Department of Health
MEDICINES CONTROL AGENCY
Market Towers 1 Nine Elms Lane London SW8 5NQ
Telephone 0171-273 0600
Facsimile 0171- 273 0737 our ref: OG 98/22
15 May 1998

Dear Mr Medawar,

1. Further to my letter of 22 April, I am now able to reply to your letter of 20 March and regret this reply is somewhat later than I had previously anticipated.

2. A table listing all Agency-wide SOPs is attached. You may wish to note that, as part of our ongoing review, we have concluded that we will make available copies not only of those SOPs which concern our dealings with the public as required by the Code, but other Agency-wide SOPs as well. Our criteria for their release are:

3. A copy of SOP G.3.97 about the MCA's complaints policy is attached together with PharrnSOP 2: General Principles Concerning the Provision of Information Relevant to ADRs. This has replaced CLUSOP No 20 Post-Marketing Drug Evaluation Unit, General Enquiries.

Yours sincerely,

Roy Alder
Head of Executive Support

CLICK HERE TO SEE ATTACHMENT: LIST OF MCA  STANDARD OPERATING PROCEDURES

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